Return Policy

Return Policy

We stand behind every ForeverStory journal. If you're not completely satisfied, we'll make it right.

30-Day Satisfaction Guarantee

You have 30 days from the date of delivery to request a return or exchange. No questions asked.

Eligible Items

  • Items in original, unused condition
  • Items in their original packaging
  • Items purchased directly from foreverstory.shop

How to Start a Return

Email us at support@foreverstory.shop with your order number and reason for return. We'll respond within 24 hours with return instructions.

Refunds

Once your return is received and inspected, your refund will be processed within 3–5 business days to your original payment method.

Damaged or Defective Items

If your journal arrives damaged, email us a photo within 7 days. We'll send a replacement immediately at no cost to you.


Questions? We're here: support@foreverstory.shop