Return Policy
Return Policy
We stand behind every ForeverStory journal. If you're not completely satisfied, we'll make it right.
30-Day Satisfaction Guarantee
You have 30 days from the date of delivery to request a return or exchange. No questions asked.
Eligible Items
- Items in original, unused condition
- Items in their original packaging
- Items purchased directly from foreverstory.shop
How to Start a Return
Email us at support@foreverstory.shop with your order number and reason for return. We'll respond within 24 hours with return instructions.
Refunds
Once your return is received and inspected, your refund will be processed within 3–5 business days to your original payment method.
Damaged or Defective Items
If your journal arrives damaged, email us a photo within 7 days. We'll send a replacement immediately at no cost to you.
Questions? We're here: support@foreverstory.shop